We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Fast shipping. Very nice shoes, beautiful design. This is synthetic leather, NOT natural leather. The sole seems thin, but they are comfortable to walk. These shoes are not for walks in nature. They are not insulated in any way (they are not dirt or water resistant) but they are good for walking on the street in dry weather. They look good. The size corresponds to the sizes table displayed on the store's page. Many thanks to the manufacturer and the seller.
OK...
very pleased with my purchase thanks
comme description
Better with some inner lining, but a good product and different design
Antiperspirant sweat absorbing breathable stitching, durable look and Yes 쁩. Glittered fits. Double window to be ~^^
génial
Very good service, I'm fast. The shoes are beautiful as in the photos, the only one but they are fragile and thin.
very good
I liked it very much! They look the same as in the photo, the size coincides with the Russian
Fast delivery, product matches the description.
The store is 5* the product is like in the descrition. Thank you MVVT Official Store
Super bequem ;-)
The material is very fragile. Tore to try to tighten the Cadarso.
Excellent shoe order more than that number buy always
Fast shipping, size all clear. Мериете foot and size, everything is clear. Thank you very much.
Totally as described thank you .
Like the product!
Very good shoe
Excellent moccasins, light, soft, lovely, good sewn. My 42 fit size in size 10.5, and took a slightly different style (more look at the shoes, but the same style) from other store-10.5 bit… Lo and guess what size order. From this seller is exactly, you can safely take.
Good & fast delivery
Fast shipping, leather, store recommend
All. ok! Long time…. But come)))) Thank you!
Excellent Product feitado with hands. PS.: I wear 44 is requested 44 is percebir that came a little small. Would ask 45. Tip. Recommend to everyone, this…
Gorgeous