Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It came to me in good condition I loved it is beautiful
I like the glasses very much, do not look flimsy, arrived in a couple of weeks, recommend buying
My eyepieces are super matched, everything is tzile, I'm not married. The box is not too bad for the bule, as a result of the dumb packaging is not bully
Eyepieces went to Ukraine in Poltava region in the region of the city of Moscow. on the slope of small scuffs, for the goods 3 +
Arrived quickly, glasses are intact, there is a bag and a cloth
I made it on the 20th day. Ukraine, Sumi. Presatisfied. For those cats-just a bomb.
PerfectIt's the second time I 've asked for them.
The order arrived as the picture
Super cute and good fit. Works great even tho it’s not polarized!
Precious! Comes with cover and cleaning gauze. I love them.
The glasses arrived in excellent condition, well packed, everything is as pictured. the delivery was very fast
The glasses are just super. Lungs. Neat. Stylish. I recommend the store. Came quickly. 2,5 weeks to Russia. All whole. Packing. Thank you! I'll order more black ones.
Excellent. For the price is very good. It arrived very quickly, it is the purchase of this App that has reached me the fastest, it took a week.
I asked for the blacks, they arrived before the estimated date, they are beautiful, I loved them
The package took 6 weeks. The glasses are good for me
I like the glasses very much, I just wanted the package for a very long time 47 days thank the store very communicative answer SMS
I arrive before the date thank you
Glasses for protection from the sun are not designed at all (tested by a test!). But they look cool on a narrow face. Came with a napkin and a cloth cover.
Excellent sent fast, I ordered it on August 24 and went to pick it up on September 27, 2022
looks like the picture displayed I really love the glasses came with a bag and clean cloth
Fast delivery, excellent glasses will suit both men and women
In appearance, beautiful glasses, correspond to the photo of the store. It is a pity that they do not have polarization, did not pay attention to the description. The parcel was tracked, arrived in three weeks
Good product according to specifications
Look so perfect
It’s perfect I absolutely love it. And it came as described