Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Boots class, But it would be necessary to size more.
Decent boots for the price, however not completely waterproof. Tested boots by running them under a faucet for about ~30 seconds, at different places on the boot. The top flap / section does not form a seal with the side flaps / section (see photos 2-3), and so water can leak in through this space (photo 3). The toe is definitely waterproof; after holding it under the faucet for ~30 seconds I did not feel any water on the inside (photo 4). However, the sides / ankle are more water *resistant* than water *proof*; holding this part under water for ~20 seconds, and I could feel water begin to leak into the other side (photo 5), possibly due to gaps in the stitching between the ankle and the waterproof material. Still overall, seems like a decent boot for the price; just don't spend too long walking through deep puddles and I think you will be OK.
Delivery three weeks, shoes are normal for their cost.
Very good, boots are exactly like description and size chart. Very pleased delivery ahead of schedule
Very good boots, very nice, comfortable, elegant, practical for rainy days. they arrived very fast. I also recommend them to the store. Thanks
Great boot. Perfect numbers, hot. Worth
Received, still unused.
Good, soft, winter boots.
Soft and comfortable. Perhaps a thin sole for serious frosts.
Lacing is difficult. Boots are good, I recommend.
Loved the boot. Very comfortable, soft and warm. Chock N ° 35 or 36, ordered the N ° 38 for use with thicker sock, since the intention is warm feet. And it was great.
Perfect, exactly as advertised
perfect
Very fast delivery! Apparently the product meets the expectations, still can't evaluate the comfort, there was not enough time to use it.
All right. Fast shipping
Excellent Product
perfect fit for uk 46
Very good! Exactly as the description, numbering also gave right, as the table, arrived earlier than expected. Recommend!!!
Todo correct. Shipping fast
Great boot for the price. I have paid well over three hundred dollars for a similar item on Ebay.
Very nice warm and comfortable super winter boots I loved.
very nice item
Very comfortable footwear, good item, time good to, right size, all good.
Sent very quickly, tactile pleasant. As dummies, on the bottom of the suede, at the top of the badly washed fabric. The dimensional grid corresponds to more I think it makes no sense to take because they are soft or on a warm sock. I think they will be very warm. The first impression liked and the color is pleasant, you can safely climb on the soubobs!