Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It is simply wonderful, the texture and presentation are unbeatable
Simply in love with the bag
A beautiful bag, a lot of storage space and very soft leather.
Very soft, with various pockets and compartments .... I loved it.
The bag is symptomatic, I would not say that it is artificial leather, most likely textile with impregnation. I would also like an inner pocket with a zipper on the lining in one of the compartments. A lot of grout. In principle convenient. Let's see how it will behave in operation. You can take for that kind of money.
Is the third I buy for my wife in a few months
Top
Bellisima!!! This median, I thought it would be very big but it is perfect
Nice handbag, very roomy, nice leather to the touch, there is a long strap. I recommend it.
all is good
The bag is beautiful, very roomy. I wish the pens were more authentic so that they could wear it on the shoulder.
Beautiful as the picture. Soft, comfortable, functional.
Perfect and fast
Delivery before date. Perfect, I loved it.
Super faster bag arrived 10 days. Thank you
The bag itself is very beautiful. Order placed on: 12. Jan 2023; shipped at 31. Jan 2023 15 days shipping was only bordered 3 weeks late. Not recommended. Pretty bad shop, I shop here never again
linda
I liked the bag. Small, compact, but very capacious, there are many pockets, all zippers work well. Looks pretty stylish. I recommend it.
I think I can carry it with me.
Quite fast delivery. The bag is soft, although small but very roomy, an incredible number of pockets! the whole house can be placed there.
She's beautiful
Beautiful light, look like very nice leather skin thank you
The bag is good But small
Very cute same as the photo has a beautiful model and skin
Very fast delivery, under 15 days in Germany!!! Many thanks dear, very fond of again