Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very good
All works
Thanks to the seller for the refund for the product. The product was caught with a marriage, I do not know who is to blame, but the seller fully reimbursed the cost. For this 5 stars. Honest and decent!
Everything as expected. Recommendable
Great camera, small, not particularly noticeable. The picture is good. Sorry for the current for some reason in the program I can not rotate the camera
Excellent for its price, ordered 3 pieces all work norms, there are minor flaws in the settings, but for this money everything is fine.
Great video camera so far like everything
Excellent, good picture, it works very briskly, the backlight is enough for a 10-meter corridor
Good budget camera. Everything works, a lot of functions. Menu on the Russian. Will extort money for cloudy storage)))
I have many WiFi cameras, of various brands, but it was the easiest to connect with the app. Congratulations
The order arrived within the specified time The workmanship is good
A dropped camera. Now you can not worry about your pet while you are at work!
very good
Great camera ordered 2. The store answers all questions. Ordered without a memory card, I need a record, we only watch online. Who needs a cloud in the app. I recommend everyone, in the future I will take cameras here. The box was not damaged, surprisingly. It's all great.
Received, set up quickly, normal works, did not jump to the cloud
Everything is super! I was only upset by the delivery, I arrived in the city quickly, and traveled around the city for two weeks
The camera is new. All components in place. During the day removes 4 + for FHD. Darkness at night-1. Switches to infrared and to normal constantly, every 5 seconds why? It is not clear because of this video it is impossible to use. Backlight LEDs are very weak, meter and a half no more. Tracking works only for a person, very tolerably, ignores animals, and I needed it for cats. Notifications come without questions 5 +. As a toy or for non-answered objects will go. for serious business needs to be more expensive.
The camera is excellent, the picture is clear, only the voice limps, but not critical. The main thing is not play, it moves silently. for such granny Super Camera. I will buy another one later.
Good cameras for home and office, the app is simple with the necessary functions.
A bad and not stable connection for Wi-Fi will make it difficult to fully appreciate this toy, but in general the thing is not bad, I recommend it even in some ways useful
The packaging is good, the store is verified. I haven't tried this camera in work yet. I recommend the seller, I buy from him often!
The camera arrived on time. Sealed in a double plastic bag, the box turned out to be a little mint in the corner, but the camera was intact. In a composite of Z, wire, fastening and fasteners to it. Haven't connected yet, so I'll add a review later.
The camera was delivered to Ukraine for the Ministry of Justice. Having overworked, everything is good, z'ednaf Z Wai FAI shvidko, inserting a flash drive, I will write everything down, everything is OK. The next store...
Product arrived right. All items in the box, well packed.
for the money really very good can't fault camera thanks