Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
TOP!
Beautiful! Plus protect enough! Loved!
Very comfortable Panama! Especially for those who have long hair, a large hole for tail or bundle, and Velcro at the back. The visor is big and protects the face better than a baseball cap.
Product according to the description. Beautiful and protects the face. Arrived very quickly, in 3 weeks.
Very nice, very nice. Bring a tape to hold the hat to the head. It covers very well so the sun doesn't touch the face. The bag that wraps the hat, it came flat, but the hat came without damage.
I'm coming too fast! I arrive very well packaged, the product is as I requested, I recommend!
Item received Thanks
Product equal to bid, I arrive very fast
Very beautiful hats thank you very much provedor
Nice hat, fast delivery,. Came very crushed, hopefully that will fall out in a few days.
Very nice, I arrive perfect, and before time
That's what I expected good
Beautiful, I don't arrive in air bag but I arrive in good condition thank you very much.
Product identical to AD. Very beautiful the florets side are Eva, very simple.
Nice hat. The fabric is some bolonevaya, the visor without plastic inserts, but just stitched many layers of fabric. It's good for me that you can adjust the size, in my 59 it's difficult to find something. Attached are still Braid type ties under the throat, but I do not think that you will need.
Very good product
very good
good product arrived in 24 days
Very nice product.
Simply gorgeous I give it 100% recommendations can’t wait to rock it soon
Thanks store
Fast shipment get order in two weeks
It is a very light hat, with a wide visor that covers the whole sun, it is practical and comfortable to wear and keep. The color is the same as the photo
Product according to the description. Identical photos. The cap is light, very comfortable to wear. Recommend.
The parcel came in 20 days to Moscow, but in this form! The visor was not folded in the middle. Now it's broken. I did not communicate with the store.