Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Are a little fair, size maybe a little small...
Better than I expected, thanks!
Excellent.
Their value-no more, no less. There are no miracles. Came very quickly for 12 days. Size after all the half size smaller than the table, but soft-think растаскается
It came, but I didn't see it again at work.
Fast delivery. soft comfortable shoes. on our 43R 9.5 sat back to back with the fact that it will be carried normally.
The length is normal, but there is no width-narrow, you have to put
Super
Leg 28 cm came clearly, I advise, delivery fast, comfortable very
She took for his dad 43 .. I took the size in size according to reviews .. I took 9 This 43 .. my father has not yet given it, but he measured his husband 42 .. Says that probably when walking when the leg will give a little forward, then the Pope can Press paleci.. On our 42 there is a little bit of thinking 2-3 millimeters in stock .. Later than a week so after 3 if I do not forget to add a photo with my dad and write as him on his 43 sole 9 (this is 43)
They are very pretty the zapatos.tar give almost a month to arrive, but it was worth it.
The order I placed on May 21 reached my hand on June 1 Same friends as shoes one by one pictures. If the package is to be rated over 10, there was a package on top of which I expected 10/10 thank you. In terms of convenience, I specify that it is extremely comfortable, especially the base is a product that deserves the money given. ISTANBUL/Turkey
just has its shown. nice snickers
Labai Jau grazus. Greitai atvyko. Pirkau 44, Kai pasimatuos atrasysiu.
Good lying sneakers.
все отлично доставлено в течение пары недель, самую малость большеваты, но не критично, отличная обувь на лето
very fast and beautiful order for my boy
I have 42 but bought 43 because the size is smaller. Well, in general, 43 size just
the shoes are great, thank you very much, the size fits the description, they look fine I recommend the store
The order came quickly, but we did not have SMS about the arrival of the parcel. Packing is good, there is no smell. Everything, as in the photo. Comfortable, soft. I hope that in the summer they will be comfortable. Recommend!
Мокасины пришли быстро, но оказались большими. Продавец объяснил как сделать бесплатный возврат. Деньги вернул. Сами макасины хорошие. Реально натуральная замша, но тонкая, наклеенная на ткань. Подошва мягкая, удобная. Но учтите, обувь большемерка, поэтому заказывайте по таблице продавца, но на размер меньше реального. Если закажите точно по таблице, придут как у нас, сильно большими.
Super makasini, mega shvidka delivery came for 2 types to Ukraine, hang up for a moment, I'll tell you what to do.
Thank you so much
Great delivery
Leg 43,5. Took 44 (9,5) along the length of the finger butt. Rests. They are. Narrow in width. Take two sizes larger