Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
not bad product. i was expecting for the price i paid somehow better.
Beautiful backpack. Great finish, no defects
Super, thank you very much Seller + 5, delivery fast
All OK!
Ok
It is not leather as it says in the description, however it is as the photo I hope it is resistant because the material from which it should be leather seems to be fragile BRM.
Very cool
Match the description reached in three weeks
Good product so far meets expectations.
15.6's laptop to be remembered, Nibi Garna, glory to Zsu.
The backpack is good, I like it. But I must warn you right away-for a full-fledged laptop of 15 inches or more with a power supply, it is rather weak and inconvenient. For Ultrabook or tablet-great. The handles are not sewn to the top, with a large weight, this gives a feeling of unreliability.
Great store! The backpack reached very quickly, 2 weeks faster than the stated date. The description of the product is fully consistent, packed perfectly.
Very good product! Beautiful and functional. Perfect.
Simply Beautiful!! The finishes are well made, and the bag has an amazing look. Now it remains only to see over a longer period if he holds up.
Super backpack! Thanks to the store!
Good product, well finished. Fast shipping. Recommended
I will describe everything. The material of the skin of dermontin. For a bonus. Delivered in 10 days
Great backpack!
Excellent backpack, I loved everything very well packed very beautiful, arrived before the expected time
Thank you! My man is delighted!!!!
Absolutely gorgeous backpack, aesthetic pleasure from use. The material is nice, looks very solid. The only nuance is the mount, it somehow does not hold up like that, or I am Croove.
Excellent product. Fast delivery. I will buy again in this store
Great backpack, love it
love the bag
As it appears in detail