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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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nice camera
Excellent
as advertised, thank you! hope the other order will arrive soon.
Unusual Camera.
It's fine, it's fast, it works fine. I recommend for purchase
Ok!
I really like the cameras and purchase recommendation, easy to install by the licensed app and reasonable image.
Super seller, I recommend, bought a camera surveillance, works perfectly
Excellent product, easy to install and configure, clarity looks super, and is heard very well, I recommend 100%
Received as described, working perfectly and the delivery (Malawi)was super fast. I do recommend this camera.
The camera is good, the settings are light, I suggest
It is excellent does not bring the memory does not bring the SD and the cloud storage is 30 days
I am very satisfied. It works very well. That's what I expected. Thank you.
The product works very well, the installation from the program was also easy to use. There are many features such as listening to the environment, connecting to the camera and talking, motion tracking alarm and Photo video and throwing it from the program to you, and the sound you record crowing as an alarm, I recommend that they all work one by one. The camere works very effective and good, all of the options are working property, auto tracking, voice connections, listing and other things, all of options are working well i will buy two more
Excellent. Wow. I can talk to my cats when I'm not home! I am happy
The camera works 100%! It has a very clear image, access to the recording is very easy and intuitive, installation and programming itself is very easy!
It does not do well. Very fast delivery
Perfect item. Fast delivery. An excellent seller!!!
Exelent product, easy to install, a very sharp image. I recommend it...
I am satisfied with you.
The camera works. The packaging could be better.
The network connection is slow, but once connected, it works well.
Arrived in very good condition, easy to configure, has good resolution, longer power cable is recommended, but all excellent
It is the best product
A simple and fantastic product!