Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
it's okay for the price
Exelent
Good, even if I would have liked the shape of the "main frame" to be more "bowed" in front of the face, to sort of follow the roundness of the forehead. Still, very nice, light and easy to wear. Good box too.
I really liked Great Cost Benefit
I am very satisfied. I like the cost of the castle.
Item as picture. Thought it was chamelions, but no. Look good, look beautiful. Package: glasses, hard case, cloth + a pair of stickers. Great product for your money. I buy the second glasses of this manufacturer and I am satisfied with everything.
Ouin...ca looked better in the picture
All the placmas is very light but I didn't care
Appearance better than in the photos. Totally satisfied. Lightweight cute
received, thank you.
You get dizzy at the beginning, I guess it's until you get used to it
Travel glasses. The second bought. The first lost the bolt, I had to throw it out.
The product very well protected and arrived earlier than expected. The glasses are in a solid case that protects them well. They are beautiful and the rendering of the vision is very good.
Get today, still has to be tried
This is good Nina for the price.
It took a long time to arrive due to the shipment as in Brazil...
prduct same as describ.
These glasses are as described, the fit just fine, light weight and comfortable. They are great while driving, and do as good of a job as my Maui Jims
Merci
The glasses is beautiful but the photochromic part it is kind of dark when it is in the light and it was to be white and dark when it was in the sunlight but I liked the product... And came well packed before the expected date of delivery so congratulations
came over a month. The product matches the description. I recommend the product and the store. nāca vairāk par mēnesi. Prece atbilst aprakstam. Iesaku preci un pārdevēju.
I liked the arrived on the deadline great
good product for the price
Very nice for the price, true polarized, would buy again.
parfait