Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
exelant fits end byoutiful the baby jast started to 1 step woking .
The phone is beautiful and softIt's really a little big for us, but everything on the leg was ordered 7-12 m now 10 m the leg is not plump, don't regret, along with other orders came to the post office somewhere in 20 days
Skinky shoes. Size according to the table. I recommend
It is convenient to wear, do not stink
Very cute, as seen in the photos, very satisfied with my purchase
For your money just fine) Suitable for just sitting in a stroller wearing a baby) The delivery is very fast to Belarus, 2 weeks
As the images, meets all the criteria to be ergonomic soft sole, lightweight and wide at the tips.
Cool booties, small, as always, but I took it with a margin, thank you!
Very cute and comfortable, I ordered them for my 1a 2-month-old baby and they look good for up to a couple of months more
Very pretty shoes, no smell
The boots are great. Very soft, the sole is stitched. I recommend for purchase
Wow it's fast within 11 days Thanks
Very nice, I have already ordered several
The shoes look good. Although they are written 3 T, see 13. The child is a year old and only.
Sweet shoes just like in the picture.
They're very nice, squishy good for a baby. I 'd say by the 6 months she would do well according to size, my girl is now 4 months old and she's still going big. I arrive before agreed time… so great.
Precious
It's just as the description I recommend in a hundred percent the store also arrived in my country very fast
Ordered 11.11, arrived 22.11! Very quickly! all as in the description, look cute. We still have large)) producer recommend
Baby 10,5 months. Came up perfectly. By the year I think they will not be pressed. (the Russian size is now 19-20). On the leg sit well, Velcro is strong.
They're very nice, the size is de6-12pero I 'd say it's more like for a big unos12son
Very beautiful