Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Great item
Mich shukenziya! I got it. It's easy to get in, it's cut.
Very nice and firm, it took me a bit to place it in the key of my dishwasher, but after doing it was perfect
arrive quickly great product. looks so nice will buy again thanks store
It is necessary to measure well to avoid clashes with the tap. Takes 4 days of use
Super bien
Robust, well done... Fast shipping! Very satisfied. I recommend the purchase.
Spectacular product! Perfect fit and performs its function better than expected
PS. Dishonest store!!!! I returned the item because it didn’t fit my faucet. Seller picked it up almost a month ago, and when I messaged him few days ago he told me item was not sent back to him.
good product fast delivery
Very well ok.
they looking at it is very sure I really like it I recommend
The product came in perfect condition, with good packaging. I have managed to put it with a little skill, the tap is a little thick. But I'm happy with the result. Into a finer one would fit perfectly.
And I 've been looking for him for a long time and finally arrived!!!!!I'm very glad now it's all in order and I don't have to put sponges over the sink
Love it
I really like my product
Steeply entered the interior, it is convenient, the glitch is no longer lying in the sink.
The parcel arrived quickly, packed well. safe and sound. The soap dish is big, powerful, not every tap is suitable. Thank you.
Not new products how to fasten, it still does not fit well
Well done and good sense, recommend. But there is one thing but, I have a wide faucet, I'll have to think about how to make a mount.
Cool thing, just a godsend. Became like a family. My wife liked it, my unexpected idea
Is very good
Hung in the bathroom so that it would not drip on jars of shampoos and gels. The pipe turned out to be thin, I had to be a little wise to hold tight.
Definitely not for thin tubes. Holds tightly, able to hold 2 shampoo bottles. But plastic fastening feels not quite reliable though... Anyway I will test it...let's see
everything is perfect looks just like i imagined, also everything was very well packed, thanks to the store!