Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
perfect, just as described and quick delivery.
Good fabrics good seams, same design and colors, very satisfied and it came to me much earlier
The store thanks the shell cap!!! Everything is not wrinkled
Baseball caps class I advise everyone
Well done! Everything ok as in the picture.
Excellent store, fast delivery, thank you my friend
I liked the baseball cap. I took it for summer fishing and for summer cottages. On my 58 size fit perfectly without adjustment. Sewn simply, soundly and efficiently. The visor is dense and long-good protection from the sun. The color is nice and the same as the color on the product card. I think I'll take some more.
On Divo, a minute's hour, the delivery took 3 types. I got a coupon. The goods of Duge yakisniy ale for the doctor, the cap is deep, on the head.
Good product
Conform to the description
Order in perfect condition.
It's all right. To store5 Stars!!!
Frankly surprised. Great thank you
Identical to the photos.
The cap is made not bad for this money, I recommend!
Great cap! Came packed in a bag with air-therefore the form is preserved. Hard design, on the head sits like a poured at my size 60. Anatomical form-no collateral. With the store did not communicate-there was no need. Definitely recommend! To seller: you need to add to the assortment of a cap with inserts made of breathable fabric
The parcel arrived normally. The cap came, like a pancake, in an envelope, but it was folded neatly. I'm fine. Back Velcro. Normal cap.
nice hat holds shape
I am very satisfied with purchase, delivery is very fast
Very nice the cap, arrived long before time, I recommend the store
Delivery in time, the goods are good.
To the Vologda region exactly a month, the store sent the order immediately. For 230 rubles. Baseball cap is cool, 59 size came up perfectly, sewn pretty well.
Month to Yaroslavl
fast delivery and nice product
Excellent camouflage country break-up sign Mossy ok proof of efficiency!