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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
The Bagato deshevshe CPM in Ukraine.
Excellent state .. timely delivery and packing.
It's what I pay for and it's a good item I arrive in 20 days after purchase.
KOEP is the best outfit to deal with! Their hats are always great and I am never disappointed.
2weeks to nz. Looks good
perfetto
Cool not even wrinkled packing super
Bisbolka normal, everything is fine, took for 370,59 R
All according to the description, pack dotarła as quickly,, recommend
Everything came quickly. Happy. Thanks to the store.
Got this as a gift for my father. Really well made and absolutely amazing, especially for the price. Happy with my purchase and store was very nice and let me know they’d be shipping it a little late due to holidays, which was fine!; they still took the time to inform me which was amazing customer service.
Cool cap!! I recommend. Thank you store
The order came to St. Petersburg for 3 weeks. In China's airtight air. Track tracked. Why do delivery to Pyaterochka, if you still take it in the post office, and in the store about your order no one knows anything, it is unclear. The cap is good, thin, the visor is not long, the shape holds well. I sat on my head without a fit. Dove cap on the big head, TK deep, but not critical, the color is good.
Look and sits very nice. The fabric is a bit too thin.
Shipping at the top, the cap was in an inflated packaging which protected it well during transport. And in addition it is consistent with the photos top seen the price
Cap chic. Material bombovsky. Carefully stitched.
Delivery to Lviv in 25 days packed to say well little to say, packed just bomb-free packing inflated by air. This is my first such package cap just bomb sizes match threads do not stick out the visor most in one word Super I have 62 just normally take it would not regret it could put 10 stars. Thank you recommend product and store
The parcel was received within the specified time. Packing Super! The product fully corresponds to the description. I recommend unequivocally! Seller thanks for packing!
Pretty good and the colors are both vivid and discreet. very well protected. Of the best
Very good article, as described and whitewashed perfectly. It seems like an ideal article to me. I'll buy again without any trouble. Great store!
Delivery is fast. Great baseball cap, I really like it.
The product arrived exactly as it is in the photo without any damage and very fast delivery. Very good store.
Perfect, they arrived without any damage to transport due to their excellent packaging
Sewn well. The material is similar to synthetics. For the chases just right. The parcel reached two weeks before Moscow. I recommend.
Cap as per this cene good gatunkowo, size a little zawyżony