Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
In the photo they look better. I advise you to take a size smaller.
very Nice end very practic
The same product as in the visual. The pattern is a click smaller than 42. No harm. Their bottoms are slippery. Quite stylish. I like it very much.
Very good product I bought the 38 and too tight I have to take a bigger number
The shoes are well-made. Delivery was on time. The order was as we expected it to be. Will be ordering from the seller again.
Very good
For his normal life, for an hour to show and stay at the vikoristanni, to throw out garni sneakers.
very nice thanks seller
Cool, good material
I found it comfortable, it arrived very fast. I Shin 37 BR and ordered the 38, the bill was close to my foot. So if you want more comfort, ask for 2 numbers more of yours. Out of it he's lindoooo I loved
I loved it. More always buy a number more than what you use ex: I bought 37 and did not serve
Everything in conformity
Attention size just and yet I have fine feet, take a size above your usual size, two if you have a foot wide. Otherwise, they are very pleasant with a real cushioning of the shocks and they are pretty
10 out of 10, Love these sport shoes Fit and feel perfect I recommend this seller Thank you to the seller
I loved beautifulIt took less than 2 weeks to arrive in Veracruz
The size is suitable, I will take 42 size. the material from which is not very sewn, we will see Balche. when I start to walk in them, as they will be worn.
really nice
Very fast delivery. All respect to the seller.
I loved it I am satisfied with my shoes arrived before the allotted time and I want to buy other colors
Super comfortable, very pretty as the photo
Very nice shoes for running or simply to go to the super very comfortable I have no complaints wine inside two bags without details 10 of 10 I recommend this product
beautiful shoes
I really liked
Nice I love it. I recommend the seller. Thank you.
They look good. I like to need to try, let's wait for the use...