Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
molto bella
Look very good looking, well packed.
Great bag
My wife liked it a lot
Quickly Reached, outwardly without flaws. Leatherette is quite thick. Let's see how it will be in use. Looks good.
It's very nice I love
it is really beautiful bag. this is the 2nd time , I purchased this bag. I am really happy
Super
Most beautiful ce bag. Very nice, big, soft leather and very, very well made. 10 + *. Thank you.
Product very good, but thought that have more space, late and is wide, but narrow
All ok.
As pictured
A good handbag order came quickly thanks to the store
This LEGO wallet well for now I didn't see you having problems
The bag is chic, all as it was in the photo and video. Many different departments, belt, two handles. You can wear in different ways. Thank you very much
The bag is very beautiful, looks like on pictures, locks are working, the goods went faster than the deadline
I love it same as photo
Bought the gift, the staff won loved gift ..... Found too top ....
Excellent bag of medium size. But the delivery to Minsk was long. The store laid down a small confession. Packed perfectly.
The bag is a legend, I'll give you a description, multiple small kishenok, locks of Duge yakisno. Bule's swab is retro-packed, the night is not worn out. I did not see this kind of delivery. Selling, definitely, I recommend. I'm going to tell my uncle for the night
Товар пришол в установленный срок.В целости и сохранности.Аккуратно запечатан.Жена осталась довольна.
The bag is beautiful, I thought it would be larger but still a great bag.
The bag is super. No smell. As in the photo. Sent at once. Delivery to Ukraine about a month. I did not communicate with the store.
I love my bag! It truly looks just like the pictures! Sturdy it’s now my everyday bag.
Very nice