Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
amazing camp/ travel bag/rucksack
I like this backpack. Pro: it seems strong. Con: It's a bit smaller than 20x30 and the lock is asymmetric.
Very good material, practical sure to hold weight, work like approved motoboy.
For me, practical size, enough pockets for what is necessary, good product, depending on the use and care you give it, is what will last you
182 male larger is not very big. Good ^ ^ Small feels small
I really liked the backpack the seller was also very cool show
Yakiste Super! Garna hardware, well stitched. Taking a bike, I think about Mala. Recommend
I love this bag. I bought it for when I'm travelling and it's exactly what i need.. It can fit a lot but is still compact and it's a back pack and a duffle. So worth it. I have a s20plus amd it fits in the side pocket without a case
20 days to Lithuania. As for me, an excellent, roomy torso... Well and smooth stitched. Joints are reinforced with stitched, compartments are present. In general, so far, I love it. Seller respect!
Very well made bag with clever features. For me the large size is both perfect for travel as well as everyday use. Order arrived very fast and before expected delivery time.
The big one is pretty big! Exceeded expectations. Very satisfied. Very good finish
I bought a small size, but it was larger than I thought.
Durable and good finish... The capacity is also good as a suitable Benang.
It is a pity that the reinforcement of the belt part is... ethnic for the price.
I bought a motorcycle full face helmet. The size is right. The delivery was a lot late. It seemed to take about two weeks.