Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Slightly small, at 41 size, Optimal would be probably 42
Very thin, but pretty. The sizes are complete and I chose a very large one.
Not bad at all
Super fast shipping. Goods as described. Thank you
Super. I recommend it to everyone. Lutshe for size more to take.
Light, probably for a long time will not last, in size 44th on 42th, that is, two sizes are small.
Same as in description
Nice looking safety shoes. Product description is right on. Good delivery time. These are gonna be great next summer.
Normal sneakers. True with the size did not guess, a little big.
It came quickly in a single parcel. The product fully corresponds to the declared sizes, chose according to the store's table. Glad to buy, I recommend!
Super fast
Shoes מצויינות. Course regard for price. It's not balance New 990, but also rising tenth of it.
Everything is fine, while new, 25.5 cm small, but they are worn out, so everything will be OK, size 40 took, the store recommend
Everything is fine, but the dimensional grid is incorrect. Ordered 43 based on the conformity of the length of the foot and, about the miracle, came our 43th, and the size line DB correspond to our 40m. In general, how to order is not clear.
It's okay, but the smell... Already a week on the balcony is weathered, and still has not weathered ..
Hi all! Shoes are good, I liked it! The truth is a little too big.
Size took 48 to 47 fire all liked paid delivery 12 days to Moscow
My number is 42 and I ordered #45 and it fit perfect
Came quickly in the combined shipment. The sole is solid mesh fabric. Corresponds to the description. I did not communicate with the store.
Power dobré bots, hezky se v ních chodí jsou měké for NoHu 100% Doporučuji
It works normally. I am also satisfied with the delivery date.
I order not for the first time, but were small-sized-sorry... but my son will be right! I recommend-light, comfortable!
Fast shipping. Everything corresponds to the description. My husband liked sneakers, light, comfortable. I recommend the store!
I'll come and remember. My wife said it was a full hat. Throw out money
Alles ok