Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Delivered. Thank you. At his 42 took 44. Got but butt.
best shipment ever . arrived very fast and the product seems very good. well done ✅
Excellent! Approached in size! Light, comfortable shuzy!))
Thank you very much to the store for everything, sneakers class! At me 41, and took 42, just.
2022 summer male lofers. I will add feedback later .............
The size does not match, took 44 by 27 cm. In fact, 2 sizes larger.
Order delivered! They look good, but they are not comfortable to wear
With the size still did not guess, in my 39 they 39, but uncomfortable ((needed 40
It's okay. It came in time.
Did not fit the size, well, very small. Not the size match.
Rather fast delivery. Good looking. Husband loves them.
Excellent sneakers. Slightly too big for 44 Rus. (29 cm) with extra. The insole is excellent. Thank you.
Very good. The shoes are made from good material. excellent price and very fast shipping!
At its 46.5 Europe, took the 48th. The size approached, in general, slippers-satisfied! Take sizes with a margin, sneakers are very light, for office-norms. I'm not sure they will last longer than 1 season, but-let's see.
Everything is fine, put another pair as a gift, thank you, good sales to the store
The product corresponds to the description. The whole thing. Very light! At 41, he took 42 and sit straight in the butt. Better take 43!
The goods came quickly. Bought at 42 foot size 44 and guessed. But the sneakers themselves are very wide. The leg walks left-right-it's very uncomfortable to walk like this. In general, I will sell someone...
Normal shoes, only on my 42 (27 cm) it was necessary to take not 44, but 43, too large.
It looks like slips, but nothing in common. Solid sole, the fabric from above does not stretch. It is easier for such money to buy on Avito washed skewers will be two heads higher.
48 large, 47 small-ChineseKromy cool, but with the size I was not lucky 2 times)
Grandfather liked. Was very happy and I also. Thank you.
Good shoes but I think my feet have got bigger as a bit of a squeeze!
Nice shoes. Simple and stylish. For 800₽ in general norms.
Not stitched, respectively, when walking, the whole edging will break out.
The dimensional grid is not accurate. Really on the size-one and a half less. At his 44th ordered the 46th. On the leg coincided. I did not communicate with the store.