Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
At 46 took 48, everything came up .. Somehow uncomfortable sit, took with a yellow strip and laces, those are more convenient
Belle basket j'adore Merci !!!
Without a spoon, you'll wear a horseradish. Took a drunk. The real price is one hundred rubles. Max.
It came fast enough. Size fits. Lungs. Let's see how it will be in operation.
For 660 rubles on sale took. Normal sneakers, not shameful like. On durability, I can not say anything yet
Come quickly. But terribly packed. Stink. With the size of their table was wrong. On our 41st and on the size of the foot 26,5 took them 43rd. They were great. Externally, they do not inspire confidence that they will be worn for a long time, the seam of the back of the heel is simply stitched, unhidden and, most likely, immediately fall broken, Disappointed!
It's OK, the size of the table approached, there is a smell, I hope it will fade out
In appearance and to the touch exactly as in the description. The size took on the table. Simpot. Let's see how long they last. In principle, for such a price if even one season will pass will not be a pity.
Slippers received, soft, as in the description, the size with the store agreed to send the size of the foot, all as in the picture, soft, comfortable, light, Delivery + + +
Comfortable and light very nice
Normal losers, stink only a little chemistry, but I hope to weathered.
On the 42th took 44. Tight. But 45 will probably be big.
I took my son. Said great sneakers. The leg is comfortable.
Normal, only somehow seemed more interesting in the picture, and from the sizes did not guess, densely sit, although they read in the comments that you need to take in the size.
For the summer just right.
It is necessary to take one size more
Okey
Well, so-so.
perfect
Everything corresponds to the description
Ordered the 45th size, came 45th, sat on the leg perfectly, not small.
Super! In size!
On the Russian 41 and a wide leg took 43. Everything came up, very light.
39 about 37 ours.
Normal sneaker Only if you put on your bare leg and then You take off the insole constantly and before you wear it, you need to correct it Sometimes infuriates And so all the Hood