Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
good product
The whole arrived, the seller sent it very quickly.
all as described and ordered, seller ok. now test and see if it's good camera.
Everything corresponds to the declared.
Thanks to the seller for the product. Came on time. Checked, everything works. There are no complaints. I will also buy all my relatives for a gift.
It's great! Thank you very much to the seller
On and tested on the bench at the moment. Everything seems to work well
Everything is fine, as described.
All at the highest level Recommend store and product Super
Came quickly. Equipment according to the declared. Everything works. With the phone, it became normal. There is a slight delay in the image. In general, everything is very good to buy, I recommend the seller.
Everything has come. In the work did not check. Thanks seller
Not a bad regic.
Very good. The delivery is fast. The box came whole. Included: Self-logger, power cable 12 V-5 v USB type C, English instruction, shovel for dismantling, 5 PCs tape wire mount, spare tape for fixing the recorder and 2 films (in the instructions it is written-electrostatic). Until it turned on, I didn't have time to check. If something is not in order-I will add feedback.
Good registrar, but there are small claims: 1. Once there is a display, why not add an indicator of the appearance of a new "emergency video" so that you do not have to constantly climb into the gallery? 2. On the wire, at the USB connector itself, there is a sewn-in Conder or I do not know what, but it is wildly interfering with the installation However, it is a huge plus and respect for the Chinese that the kit contains 6 splitters, stickers and generally a complete set for installation, including a spatula. It saved a lot of money. We are talking about a version with a hardwarekit set. Installed on VW, everything works perfectly, parking version including
The camera came on time. The product looks solid but I haven't had a chance to test it yet.
very good communication
Great camera exceeded my expectations very good image