Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
beautiful
Very nice watch
Product arrived at expected date, in good condition
Excellent watches, all as in the description and in the photo, delivery is fast. Recommend
The watch is excellent. I would like Black a little smaller, but white on the contrary is bigger, but I also like it very much. I recommend both the product and the store. It came quickly.
Very nice. Water resistant but not heat like steam in the bathroom. Otherwise very pretty and discreet. I love a lot
The watches are very cute, I haven't tried them yet, the order to Colombia arrived in 20 days which was very fast.
It came quickly, the clock is wonderful! The truth on the wrist hang (the girth of the stock is 17 cm), but in general is not significant for me personally. It is attached with a fastener for 4-5 photos.
The clock really liked the wife. A special attached (previously purchased) without problems shortened the bracelet. Took still the same white size smaller, thought by March 8, the presentation will be. Only came 17.03.
Small, plastic Came very fast
Классные часы. Смотрятся хорошо. Ходят точно. Пришли быстро.
excelente
Recommend very good arrived very fast
часы очень классные! но пришли немного отколотые, возможно повредили на почте при транпортировке. И ооочень долгая доставка.
Nice watch. I had to remove the links, the strap was big. The parcel came quickly, tracked
nice watch ❤ it will recommend
My expectations for 100%, hours are very satisfied, the goods came in the declared period, thank you very much.
Delivery in charge of 14 days. The parcel came in one hundred days. The clock itself is cool, my wife liked it. It's whole, not broken. I recommend the purchase. Also recommend the store, the parcel sent quickly.
Very cool watch! We came in a month. Well packed. From the store more collections of the bracelet. Nice.
Very light, like toys, the mechanism itself as that of all hours of this class.
On me just, even the links did not need to be removed. Bracelets wear 18 cm.
Good watch, quickly came. The store is responsive, at first accidentally men's ordered. Asked him to send instead of men's-women's watches. He immediately changed the order.
The clock came quickly, 12 days before Cheboksary. justified immediately after payment!!! Packed in a "pupyrku" and a zippack with a company logo. Before buying, Googled this firm, rating 4,8. I hope that they will live up to expectations. The watch is heavy, but it should be expected, since the metal bracelet + ceramics. The bracelet is very large, even for my wide brush, but reducing is no problem. The store put a beautiful bracelet as a gift, a trifle, but nice))) in general, purchase is happy)))
Product as described ad. Small and delicate watch