Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
they lens is darker than expected other than that they are cool
Delivered quickly to the pickup point. well packed in bubble and inflatable bubble. thank you, like the glasses.
Beautiful glasses. Although the color is dark blue, not blue as I hoped
Thank you for the fast delivery. In two weeks we arrived at the Dnieper. The product corresponds to the picture.
Cool Product
These are super unique and they were packed well to prevent damage during shipping. I’m super excited about them
Well packed!
I like the glasses very much as described, the packaging is great, thank you to the seller
The glasses are super, just as described, so beautiful, so original!
The glasses are pretty. It's nice to have packed well. Did not even hope for such an approach
looks cool
Product is true to the images shown, it's a beautifully designed product and I'm very pleased with it! The glasses do not provide enough protection against sunshine but I was already aware of this and did not buy them for that purpose: I am bringing them to festivals as an accessory.
Very satisfied
cute!!
Super. Almost on time
lindo
Product seemed fine, if you don’t like gold then don’t get them.
Good, nice, and cheap. They came super well protected in the shipment and nothing was damaged. I have hardly used them but I hope they are not one of those who scratch super easy.
I love the seller packaged it! So well packaged that it came in perfect condition. I should have gone with the lighter blue colou, but thats a mistake on my end. The butterfly sunglasses look perfect and not cheap.
Pretty item as described
Looks real nice
Very beautiful glasses. .. Even if you do not fit the shape of the face, then you can wear on the head, as an accessory
Beautiful item
Beautiful for summer. But their glass if it hits the cheeks can be scratched. The seller needs to think about it.
Very coachy!