Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Good and beautiful
They look good, correct size, you have to be guided by the cm. The only bad thing is the smell that comes as very Chinese and strong
Very good seller is congratulated very fast delivery only 15 days. For those in doubt can buy without fear remember to buy a larger number ex. 43 = 44... Or it's gonna get small. And for those who have doubts he does the noise of influenza, that noise of the court that everyone loves. Super recommend
Is very good and beautiful, I recommend
Perfect tennis, without conditions, recommend who order 36, piece 37, More MSM so, wonderful
Very beautiful tennis. light and well-alcoholic. I recommend it to everyone.
Light sneakers, correct numbering, beautiful.
Excellent as is to the description
Great
The tennis itself is very beautiful, I put on 37 and ordered a 38 and it was right. I would advise you to buy, take a number more than you pants.
Very beautiful, comfortable with an internal upholstery. Only the insoles that I recommend changing because they are very thin and hard.
He got a little tight more him and very nice and beautiful and comfortable
The product arrived in perfect condition, I liked it.
Very good now I'll be able to train Arrived in less than 20 days
Only the size for Mexico comes 1 larger number
Arrived just before the deadline, but if it were just for the import it would have arrived faster, for sure. The tennis is very nice, there is only one question in the design that bothered me a little, but only detail. That back that has been writing basketball is a bit crooked relative to the other tennis. He is comfortable and serves very well for those who play. I advise measuring the foot and decrease 1 in the size of the foot, mine for example is 26cm and gave 42 in the table, but the tennis became a little baggy. Beautiful and very good sneakers, I really liked
Super, I like it very much, so comfortable, they delivered it in 8 days
Excellent purchase, I am very happy with the shoes, keep in mind that it arrived early, very good service and as the right size.
Comfortable and good, just the shape that is small, I advise you to buy a couple of numbers bigger to look great, but worth it.
Very good product. And fast fua delivery than expected.
It took exactly 1 week and 4 days to arrive and everything came right thanks to God
They arrived before the dates, my daughter liked them, the impeccable size, super rexomendadas
Loved the tennis, too beautiful like images
Very lindooooii Recommend Q take a larger number
Perfect sneakers, only if you are asking, choose one size more than yours, I ordered 38 and it came a little tight, but other than that, the rest is to be congratulated