Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Bought a second pair, comfortable, soft and very warm. Disappointed with the delivery, the order arrived 2 months later than the stated date.
Very light and warm
Nice boots, very light & comfortable. Thank you seller will order again.
Everything fit according to the size grid. Done neatly. Very comfortable and lightweight. Fast Delivery
Money, it came to Odessa for 3 tizhni, as hard money! Recommend!!
Up to-20 with a not very thick toe, if not standing, then warm. in-30 for a half-hour walk will come down. Well, it will be cold if you stand or walk longer.
Cool light slippers)) and warm too.
The size fits the foot length 24,5 cm (width 9,5 cm) perfectly. Even got on a warm sock. There is a comfortable patch for putting on. Bought specifically for winter trips to hot countries .. So that they are light, comfortable, fit in hand luggage, do not take up much space and so on
As slippers very good. A strong smell of glue is therefore a star deduction.
Very light and cold. No clasp, like Velcro. The leg dangles. Suitable for autumn-spring, Frost will not pull.
Great shoes, neat, good looking. Size 40 fit well for size 39
All harazed. Shop propone.
Super light and very cool, I ordered the second one, thank you
Warm and comfortable I recommend it
Super, great. My size 46 A ordered 47 size. Advise
Good shoes for everyday life. Suitable for everyday wear.
Chuni came, ale outbid and ordered 46. I wear it to 43-45, in the fazhnostye and small. Swirl zaveliki. Reba Bulo 44 brothers Mabout.
The parcel arrived on the 18th day since payment. I just read the reviews and many people who wrote that they are very small, and you need to take a couple of sizes more, well, and it turned out that these two sizes are bigger for me. I will give my father to him I think they will be fine. And I will only re-order my size. The stinky truth from glue paint but I think it will quickly fizzle out.
Thanks .o.k...
Beautiful as in the photos. They don't dress much. I had to buy bigger ones than my number. With winter socks it takes at least 2 more numbers
The size fit. Delivery on time.
Perfect
Size in size, lightweight. The seams are even, they stink a little.
Very comfortable, exact size and came super fast
Very well with shoes, comfortable and versatile.