Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
In general, the product is excellent. To the touch HB. Good for jeans. Thought the sole will be thicker and softer but for a month of use there are no unpleasant sensations. A little rubbing the bone, but it is easily eliminated by a stain. For its price fire. At 42,5 came 43 size. The store answers and sends the goods promptly.
I expected of course that there will be more dense, but in principle for this money quite good sneakers.
In the Amur region came almost a month! 45th size, son of 15 years, a little more. And in appearance huge) bright. Rag totally
Good sports are already the third parties you bought
Excellent comfortable וקליל
Size is the same
Deliver the package in two weeks! Spent a size 41 on a 25.5cm foot. Size is comfortable and perfect. In this size, the legs are freer. You can use the store's size table! Repurchase!
Sneakers come perfectly in size 37. Lightweight, comfortable and breathable. I take classes on the treadmill and these sneakers are perfect! Seller and I recommend it.
I liked it, same as the picture, size very well. I'll use them and see if they're durable.
Sneakers liked, soft, light enough. Let's see how much they will serve on the heel this is usually my heels staptyatsya and fail.
Very very light summer men's sneakers. The size is correct. Shipping was fast! Arrived in the US in less than 2 weeks! service of the store is very good. thank you very much. I will order again! recommend!
I'm happy with the store. I'm disappointed with the fact that I'm not wearing anything. dorim is not me informed, che e has come-many, many, many, many, many disappointed
I order already several times Service Good arrive fast
Everything is fine! This time with the size guessed!))) the store is well done, helped with the tracking of the parcel. Sneakers on their foot 25 cm ordered the 41st size, they sit free and do not press anywhere. So keep in mind. Everything else is just fine for such a price. I recommend definitely!!!
Nice sneakers. At the foot of 26 cm. They sat perfectly.
very nice
Good shoes for the money. Delivered quickly for 20 days in Moscow.
The length of the foot 26.5 cm took 44y as 43rd butt-finger rests, and can quickly selling hole. The 44 m loose, comfortable. Only, smelled strongly, had a couple of days to air them out on the balcony.
Super light.
All the rules, size too small
Excellent shoes, wear 44 size 46, big, take one size smaller
Normal shoes for the price. Dimensional mesh fine.
All the best time of day, order shipped and prishol pretty quickly, even before the deadline, were a little disagreement with the store but in some negotiation we come to understand each other. Now we will check the strength new Cros. Review the socks. Contact the seller goes well.
Comfortable shoes, The length of the foot 29.5 ordered 46 size. Fit perfectly)
Received