Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Light summer shoes for 43R. Approached 45R.
Hi there! It came in time stipulated. They're very cute and super light. Excellent! I recommend it.
Can buy. My 3rd order. Prompt delivery. Light and comfortable. Trusted and reliable store!
All Super
Very accurate.
I love the design, just as described.
Nice shoes. At 43 a little too small, but you can wear it. Shipping fast. OK.
beautiful to walk in, and lovely and soft. wonderful and comfortable shoes
Nice cheap feeling of something is, but well-but not negative Durable good bulk having third The first year or so you have washable don't like server and Once the origin pittance in mate lost castoffs ㅋ Sneaker 280 negative but has a pull gun sound
They are very pretty, beautiful finishes. There is only a flat no heel reinforcement. A little difficult to put on, the sole is plastic, a little slippery
Malomerit. In my 42 size it is necessary to take 26,5 or 27.
Caustic costs
I order my husband for the second time, very satisfied, wears to work, took a larger size, everything is fine
My size is Russian 43-43.5 took Chinese 45-guessed exactly. Soft spring insoles. Happy for now.
good order
The goods received in the mail, it seems that everything is fine, we will watch how long will last...
Good product just like the description.
A little small, you should buy one more nro, they will stretch out anyway and are very comfortable.
Thanks!
Very light! With the size guessed. At 43 sent 27,5.
The material is not breathing, but cool weather or legs leggings pants
All as described. The first print look good.
ok, super.
very good
Very soft bottom material and comftable to wear. I suggest to pick one size bigger than usual