Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
fast shipping
good
1. The product is as described in the seller's post, no details you can observe at the moment, it is flawless. 2. Since I ordered it until I had it in my hands the time has been quite fast, around 15 to 17 days. 3. When it is opened it emanates a peculiar smell because it is new, as if it were fresh from factory with a somewhat strong smell, I recommend washing before using. 4. The size I use in Peru is 39-40, that's why I ordered 41, and it suits me perfect, I think up to 40 would be fine. 5. The touch of the ground makes it seem as if there is no template or that it is too fine, I still do not know if that will be a problem when using it for several hours, but it is quite light, it weighs nothing. . .. Later I will be commenting on the experience of use ..
Sneakers are cool! Take it a second time! Without taking off wearing a year! It's a pity to throw it away, they look like new! Thank you seller!
Very satisfied with the delivery and good footwear... Now approve your endurance and comfort.
Thanks! Size 44 is actually 43
I made a cholovka like a Duge, I don't know in the nose, they came in 20 days to Kiev
It's good, it's a pity to have a bigger size, easy to wear on the leg
I loved it, recommended, I will buy 3 more
highly recommend. thank you seller..
good
43 p to 42
Good goods
Very pleased with purchase. Many thanks
Normal!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!++++++++!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Bought one size larger, a little big, but it will fall
Good and waterproof shoes.
Beautiful sneakers and very comfortable and it turned out absolutely perfect.
Excellent Product
Shvidko came. On my 43 they were. Taking the same couple for a friend.
Very comfortable and cool
Compliant. Product delivered 1 day before scheduled date. Well, thank you.
Many thanks for the shipment
Excelente
Small. you need to take a size larger.