Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very beautiful
nice Shoes for this price!
Perfect product as announced described. I only thought it was small I asked for 43. I recommend picking up a larger number
Great and cheap!
Very pretty. Extra light. Strong smell of plastic. Not tried yet.
cute but very bad smell
size 12 US FITS PERFECTLY. SUPER COMFORTABLE
very good and I'm appreciate your business and your store and HAPPY new year
Great price, comfortable, and pretty well made. I like the bright color. Size fairly accurate.
Зручні ні ні ні ні ні ні ні ні ні ні ні ні Dodatkovo store poklav ustyilki. I'm buying a puddle. Shop that seller I recommend.
Excellent was what I asked for thank you
It's perfect thank you.
the product is perfect but has a small fitting
Shoes very good and beautiful, was a little tight, but it is a matter of custom, comfortable to who have foot below 46 RS, tip the size shows is the Europe, have a small difference. Recommend the product!
Excellent.
Have these already and now bought this pair for a good friend . Awesome shoes.
Big bright & beautiful sneekers for my son for Christmas
These are excellent. Highly recommend this store.
Absolutely beautiful shoes, well made and quite supportive!
Cost-effective, Shim 41 Brasil, ordered number 43 was fair, believe numbering more would be better, so who is buy advise take two to three numbering up, light material, now is test time duration.
Very fast delivery!!! The size is perfect!! Everything is good!!!
The order came quickly, the description of the sneakers correspond. The smell is only quite strong, I really hope that it will fade. Seller Thank you!
I ordered on the 16th and came today, I am very pleased with the product and the store sent it quickly, I recommend
The shoes got, the smell is very strong, but over time it should fade. On my 45 size just right, even cramped, it was necessary to take 47
The goods arrived not damaged. The truth really stinks with glue or oceter. I did not find marriage and lagging sole. rashmer ordered 42.5 in fact 44 Chinese, guessed right. I took the sneakers for running, but probably a hard sole. As I use it, I will write about the shortcomings