Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Liked the sneakers, I'm glad that I spat on the fact that men! Size usually take 38 Chinese, here 39 the smallest, I just right! Sneakers are light comfortable. Delivery 2 days!!!
the wright shoe true to what it said it will be beautiful shoe to my friend s plzs buy
Sneakers correspond to the description, carefully look at the length of the insoles, the son wears 38-39, and took these sneakers 42, are too big for stuffed and fullness good. Sneakers are satisfied. Thanks for the very fast delivery, in 2 days the order came.
Shipping Days takes crisper cooking, box with no vinyl packaging arr. Politics as long as you may gently (overseas domestic bridegroom size reference the other is Spring) bottom is buckram cushion comfortable none. Can fit for only a little like Also good item for the ten Chaldean readily etc.. This price for this custom drawings with satisfaction.
Shipping Ufa 8 days! Suitable for dry and hot weather. Ordered 45 size (44.5) got into the grinding. Really, better to order one size larger)) for the price, recommend!
Come to Tyumen for 5 days. Well packed. Color may slightly paler than the photo, but still quite bright and rich. Ordered 46 size. And wear 44-45 somewhere. Fit perfectly, not too tight or loose. Recommend!!
very attractive. getting a lot of compliment.
Good shoes. But honestly look funny…. Because of the huge backdrop look like skiing…. But oh well…. Basically can wear.
it's so beautiful just as in the picture it came early than expected
For the moment everything goes well! Hot arrival and in good condition!
Good
Thank you so much
great fit and support, very light!
Very bulky!!! A pair of jeans or skinny sports pants do not go!!! Only with wide pants wear. My foot 26 cm, took 42 size, fit perfectly. very light. Mesh thin. Pure summer.
Nice comfortable shoes.
Grandson birthday shoes hope he can ware them
sole is plastic. very fast delivery
Nice shoes but the red could be redder and less pink looking .
Good sneakers, on the Russian 43 ordered 46 size perfectly passed) look at the size table) delivery 20 days)
light, great fit, perfect!
They look comfortable, the measures correspond to what the store recommends,. He arrived soon for The Times that run
very nice and comfortable shoe for the money. Shipping though. I've just ordered a second pair in black and red. I hope that the shipping is better this time.
just make sure you get next size up i am 43 but i should have ordered 44 don't know how long they will last but you get what you pay for
good
They're all right, they came very fast, the only detail is that my tennis didn't come so White: recommended in case they are chosen