Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very nice I recommend it
Yes, it arrived
The watch looks very nice, and it's comfortable to wear. It is written that this steel should not discolor, but it will turn out with time.
Very father
It's for a gift but it's perfect Identical to the publication
Beautiful watch, but the bracelet is made of metal is bad, difficult to put on, does not bend and almost gets small for my arm.
Very top watch, I already have 5 of them
Excellent arrived in perfect condition
Looks great, but feels like it cost (chain isn't flexible). still love it though and the delivery was quick.
Fast delivery, package well packed in two bubble envelopes. She's like in the description, really styled. To see if it will hold up in time.
Very nice as in the photo, it is also very light.
Arrived on schedule. Are very beautiful, in fact, some came with the softer bracelet and easy to wear, others came with the harder bracelet, and it makes it a little difficult to put on the wrist, but overall, they do not disappoint... Recommend!
Light Conforms to the photo❤️
Very nice watch, matching bracelet, fast protected delivery! To recommend!
It looks a lot but the material is simple, for its price it is excellent
Very good Product. I am very pleased. People notice it as very nice without being gorisch or over the top.
Arrived quickly and as described. Looks and works great.
For now it works Is pleasant.
The watch looks valuable
For the price, it is light and light and ideal for thin dolls
Very elegant
It is okay for the cost, but the extensible if it is half uncomfortable
I'm a good year old, I'm not beaten, for my son
The watch is good, but I recommend going in to change the straps since the closure is not very comfortable, in case you want to change them, I recommend you use a 19mm or a 20mm, beyond that I have nothing bad to say, thank you for
Lovely loved