Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Super fast delivery. Thank you.
I buy it for the second time. The previous one was enough for 3 years (but it remained perfect on the outside, the whole lining was worn out). Recommend for purchase
Beautiful manufacture, solid and functional.
Thanks to the store. Very quickly came. In almost 2 weeks. Everything as described. Feels genuine leather. A lot of pockets, a lot. I think my husband will like it.
I didn't talk to the store, the bag is cool, like leather, the locks work, arrived quickly 3 weeks, thank you
Excellent bag, fast delivery. I recommend definitely!
Deshovka
Bag fire
Order received quickly. No damage. Everything corresponds to the description. I recommend the store and this product.
Normal handbag
Alles o.k.
From Moscow drove 7 days, usually 1 day goes
Order received to store Thank you.
This time everything is super!! Lining is not short!
Smell horror
The bag is leather, there is no smell, a lot of pockets, the locks are flimsy, otherwise everything is fine!
A normal bag, roomy, the seams are stitched smoothly, the accessories look reliable. 11 ordered, 18 received at the Post Office Lipetsk. I recommend to buy.
Bag of clean leather, soft, almost odorless, zippers walk easily, completely satisfied with the purchase. The store sent quickly, the Courier under the porch before the term. I recommend, thank you to the seller.
A good bag for your money. I do not know the skin or not, the smell is very strong.
Delivery speed is satisfied. Appearance of the goods, too. And the rest-I will see in the process of operation.
Wonderful handbag! 7 separate pockets under the zippers. What I wanted.
OK
Nice bag. Lots of pockets. Packed neatly.
Fast delivery, with a small delay for one day, the product corresponds to the description, I liked the bag, I recommend the store! With the seller did not communicate!
Everything is great. The bag arrived on time as promised. The package is whole. Bag shape holds chic. For transportation so that it is not crumpled stuffed full of bags of inflated air. Respect to the store. Now I will order such things only here.