Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
delivered on time,no dead pixels, would definitely buy again. highly recommend store
Item came much faster then, excellent products
Excellent product can buy without fear.
Excellent jacket I ordered size 2XL. It is 1.73 mts even if it is a little short sleeve but to use it is great to wear it. I am weighing on ordering another jacket of another color.
Nice product and store.
Attention size really small at the same compared to the store board, take the size above.
Very good, very satisfied!
I liked it a lot!
Well received and even look better.. I love it
Denim jacket of excellent workmanship-recommend
Take 6 xl if you do Xl
The best 2nd take already right awesome 69 kg perfectly fits (not huge) drove all winter in it in the car
impeccable
good service and nice store
Seller is kindly and the product is perfect.
All received, the product corresponds to the description
Excellent, Unbelievably Beautiful
Fit size
The small eye size jacket! OK just brings a strong smell, for the perfect rest
I bought size medium and was very small, and here, in the US . I am size medium. Sad..!!
Size 3XL straight perfectly fit. Size 48-50, height 4-5. European m. Height 185, weight 82. 4XL would be big.
The jacket corresponds to the size of 50-52. Good qulity. Fast shipping. Thank you store.
The store is good, the jacket is cool, my husband liked it.
Hello. Sorry, accidentally pressed that the goods were received.. Just me for the first time
Hi I have just received my shipment very much thank you very well and very cute I recommend it thank you very much beautiful day and now the packages are much faster I will continue to buy as I like this page very much...