Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Great store, fast delivery. Nice to deal with like this!
It's all good. Quickly delivered from a Russian warehouse. Calmly fits 13-inch MacBook Pro in the case. There is a 19-inch version of this backpack, the laptop barely fits there.
Cool backpack, sewn well, many pockets, brought quickly. I recommend it.
The bag is beautiful, even the laptop fit, everything is well thought out and convenient, the delivery is fast, The Courier has brought, thank you for the product!
The delivery is fast somewhere within a week arrived, I take it a second time, before that I took about the same black 19 inches a year ago, I don't seem to see a difference here, but simple is good, sent it instantly, didn't have to communicate
Top, equal of the ad
In Kaluga in 2 days in the field. Aphygny backpack. Took 19. Thermos with a snack to work calmly. And you can also shove everything into your pockets. It does not look childish on my 184 height. Sewn great. On the strap, the fittings are plastic, but they seem to be durable. In General, I am very satisfied. I definitely recommend the product and the store. All good and good luck.
The product arrived without problems and very fast, I agree with the purchase
Size and color exactly as in the ad. Many compartments for storing belongings. I liked it very much.
The bag is super. Well made. Its money is absolutely worth. I found no flaws. Delivered quickly. When everything suits, there is nothing special to say. I recommend it.
Excellent Product, arrived on time and fast. Very helpful. Recommend
Great! super, I liked
Fast delivery! The bag is spacious on every compartments - able to fit a 15" laptop.
Outer fabric is good, dense. Internal-simple. Chose the largest size, but the backpack is not enough. I would buy a backpack with a size of 24'
Cool backpack. In size, what you need. Shipping to door
Well, is it possible to delivery in one day, definitely recommend, thank you to the store
Excellent backpack, even exceeded expectations! Delivery took only 5 days. Excellent, I recommend!
Decorated 12.11, delivery 18.11. Cloth is dense. The fittings are strong. Excellent manufacturer!. The store is reliable. Who needs this product-take it without doubt!
Backpack fire. All as expected.
The goods came, quickly, all as in the description. I recommend both a backpack and a store.
The backpack is excellent, the size is optimal. Ordered 20.11.22 received 11.11.22. Backpack without marriage, everyone is satisfied. Thank you very much to the store. To buy we recommend.
Good qulity. I did not have enough inner pocket with a zipper, otherwise everything is fine.
Good product. It could improve l padding for greater comfort. Overall the backpack is good!
A good backpack, everything works. The food container is excellent.
I like it very much. delivery is fast by courier at home. The size is medium, the A4 folder and the 11-inch iPad are placed in the large compartment. In the additional compartments there are pockets for small things. The phone pocket on the belt for modern smartphones is too small, but you can put the keys and pen. Very satisfied. Thank you.