Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Perfect, above expectations, it is worth the benefit price, good material, good workmanship, and light!
small than regular 44 but good product
It was received today. It looks good. It's very light weight.
Shipment arrived in 13 days. Good invoice item and reliable seller.
It is the second pair that I order and it was excellent for my husband and for the price is fantastic they are already customer of this seller super recommended. My husband in Mexico has 7 left. 5 but I asked him the first time in that number a 46 and it was super big, he came like a 9 in Mexico and I asked again in size 42 and it was super perfect and more that they do not weigh and are well done
excelente
Totally equal to the publication
Product arrived ahead of schedule Lightweight meets what is offered Greetings
This sneaker is light, simple but beautiful, very practical for everyday life, just like the images in the post, however, it has very small shape, ask number 41 and did not give my husband's foot who pants 40. I will return and buy again, only this time I will ask for 2 numbers ahead.
ok
Excellent product the colors are exact if not deeper, I arrive ahead of time and the size is correct I will wait to see how long they last while I give it 5
Good shoes, comfortable Good stand for running, jumping You don't need templates I heavy 90 kg feel like ninja Size 44 o 27 cm Olva currier arrived in Peru in two weeks
Ecxelent very comfortable tennis shoes came to me in good weather in fact before the stipulated very beautiful as described in the ad I recommend it
Fast shipping thank you I liked these shoes feel very comfortable The soles are very comfortable and light I recommend these for sole Thanks
It is a very light comfortable sneaker, more optical the shoe looks very good. And the price paid was reasonable.
Good product good price quite comfortable and light Highly recommended
Good material I recommend the seller
Excellent purchase Thank you, very comfortable and light
I order for the second time, it will go for the price
Excellent Product, highly recommended
Arrived before the indicated date, they look very good for the price they have. Well packed and right to the description. Recommended to the 100%
nice shoes great fit
Perfect fit very well, comfortable and beautiful recommended the seller are the same as the publication
They are comfortable, they do not weigh anything, the sole is a material type of crocks. The matter of is breathable fabric, something thin and no idea if they will resist much. But, for the price, I didn't expect them to be like that. I recommend it to use them from time to time.
Beautiful and comfortable... I am size 25.5 and 26 mx... Dominican 8.5 .. I asked this one in 40 and what a super