Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Note 10 very good
Comfortable and very beautiful
Excellent purchase came in less than I thought they are very light
Comfortable, they're better than I expected Recommended
As in the description, lightweight order a size larger I recommend
Excellent product! Highly recommend!
Very good, very comfortable. Can pick up without fear
In return for sneakers are not. Ale rozmyrna tabatsya is marvelous. According to the tables, they punished, Ale won even the great.
They are very comfortable and look the same as in the description they are very beautiful I recommend them Thank you store
They are super as they show they arrived before I recommend it thank you
Thank you very much!!! Very fast delivery! Excellent!
The product is good, 45 as described and measured by the ruler is great
Comfortable shoe, light, fits perfectly to the feet. I recommend; the cost benefit is worth it.
I recommend excellent and light
Ordered the wrong size. But the product is real nice
Very Nice, a little wide but my foot is very thin, exact size to suit the description.
Super. Light, beautiful. The size is clear. Russian. Ordered 42 on the leg as poured. The exact size.
I liked very good I will repeat for sure
Too much top! As described. I bought 42, it was perfect, because I use n ° 40 "Brazil" tip for those who want to buy the same product
Soft comfortable feet Like poured in. When walking in the mountains does not slip. Great product.
Beautiful a little more uncomfortable
Buy larger number because the shapes are small
I really liked the tennis, very light and comfortable
Delivery is clear on time, which is rare in our time. packed normally, not hesitated. Great sneakers, I take the second ones in a different color. Lightweight, comfortable, size + 1 to ours. Seller recommend!
Crosses are beautiful but small, I could not dress my size. Need to take more.