Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Excellent, I wear 43, took 45, just
very nice and very quick delivery,thanks.
Already bought all colors
fits perfectly..light weight.. love it
Good running shoes
I come in excellent condition. I already tried it and it works very well. I arrive before the scheduled date. Excellent store. Thank you very much.
Came up perfectly.
All OK. I wear 41, I ordered 42 on my leg sits without a stock
The goods came on time, it was packed normally, the damage of the sneakers is good
Everything looks great. It is necessary to take the size in size.
The husband wears 42, the first very close, but took the summer liked, decided to take new ones for a size larger than 43-these perfectly sat down
At 42 size sat very tightly, it is better to order 44
Beauty cool, light son liked only had to order for a smaller size
Shoes look and feel suprisingly good for the amount of money, im recomending them but dont really know how long they will last though.
I ordered two pairs according to the size table for 24.5 - 39 Brown, at 26.5 -43 chöchny, chöchnoye turned out to be large, the tag with with with The store could not explain something-my Your does not understand... The second time I would not take it, the sole in the foot is thin soft-it is sold... The left is a little bit... Money for the wind...
Excellent.
Tennis and beautiful and comfortable lightweight took 2 number over Shim 42 caught 44
Very light, comfortable sneakers. The husband wears with pleasure. At 42 dew. 26 came up wonderful. Thank you
Ordered 44 size, came 41. Small ones. Shoes and clothes washed off there is no order in size never hit. Although I order with a stock for a size of two more.
Good ones. Lungs. I took the size 40, in the butt, but it will go. Not a big smell. I took for 700R with not big. Recommend. Thank you store.
Fast shipping. Very light. How long will the time show.
Crosses Super!!! Light, comfortable, odorless, not a drop of glue!!! The price is generally a fairy tale! On ROS. 42 perfectly fit the size 43. A million spasibs!!!
Nice sneakers. At size 38, ordered 39, everything was fine.
Shoes very light and comfortable, arrived very quickly. Advise buy one size bigger than pants.
I order only from this store