Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Light, pleasant at 44 came perfectly ordered 45
All as in the description. Lungs. Not yet Meryl thank you. Came in 3 weeks
Sneakers Normal took on rosemer more vokurat. They went less than a month to Kuzbass.
As ad. Just follow the measurement that works. Consistent with the product price. Super fast. Recommend, but do not expect a first line, but the value is very good.
They look really good, now I have to try out how durable they are but I like them
Item corresponding to the description, fast delivery, thank you
Delivery fast, at 44 size took 45R, just right.
Good crosses, thank you.
Size fits all OK
Came all right, just not like paint sole otherwise all OK.
Lol ight weight. Looks good.
Excellent breathable shoes for summer, light
The goods arrived in good condition and matches the description on the website. Size corresponds to the scale. Light suitable for summer. Order this product a second time and not disappointed!
Nice shoes and price is good! Thank you!
Light. Really size 43. How good are seen.
Shoe excellent and comfortable and beautiful
A second time from him. Size in size. Fast delivery in Almaty.
Quickly. The 42 Russia ordered 43. Not yet measured. Саиду OK
My husband uses the 39 here in Brazil, bought 42 and servile straight, very light and comfortable. He liked
Slippers standards. Come in Voronezh earlier statement in the month. Just like in the description. Thank you and prosperity. Although the price tag can be lower and 980r.
number fit. very nice and comfty. thanks
Looks Bagua young Americans, will give a andada with it in company and see how much it guenta just walking Bah! Took a devil to get KKK is the kid
Got everything right quite liked tennis very good.
Order on 4/08, and received on 5/03. Everything as description. but the insole not enough, I have put another pairs on top.
Cool sneakers, took at a discount. very easy-150gr. Weighs one sneaker. but did not get into size. took a larger size, but it was necessary to take the size in size.