Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Order for one and a half sizes more
The cost benefit in the acquisition of these tennis is good for investment, it sells you exactly what you offer, shipping is pretty fast, numbering is accurate, I recommend them as it is a good product.
very comfortable and I will highly recommend
As described, so far all OK
Light sneakers, unpresentable, but comfortable, in the summer on the beef to trample is quite convenient ..
Excellent croses
Packed with plastic liners, so that the shoes do not lose sight during transportation, very light, unfortunately small size, it was better to take on size larger In general, they look good, without visible defects
Normal sneakers. Very light. On foot 26,5 took 43 size, as written. A little tight uncomfortable in the finger, but do not rub, because. The fabric is very soft and stretches. I do not even know if there would be 44 or already too big. Shoes on the Internet to take-lottery unfortunately ((
Very excellent and worth 5 stars
The goods came quickly enough. The shoes match the picture. From the package smells like plastic, but then weathered. The material of the sole is like croxes/garden slippers. Cute. Slightly visible remains of glue on the contour of the sole. Accustomed to model shoes will have to insert orthopedic insoles, but for such a cost I think it's strange to wait for another. And so everything is OK.
Perfect
Delivery three weeks. Crosses are very light, the leg is quite comfortable. Laces do not tighten, made for beauty. Behind the ribbon is very long, it looks not ice, it will have to be repulsed.
Thank you, perfect
The size approached. Very light. The only thing that the fabric does not inspire confidence. I'll see how it will be during operation.
Everything's in order. Great salesman. Strongly recommend. [Smile]
It's okay.
Take a second time, first crosses attributed two seasons, the whole only paint off with fabric
All good
Great shoes! Light and most comfortable! Size chart is ok. Quick delievery. I highly recommend.
Perfetto. Very fast delivery! Thank you.
Excellent foot 26.5
Look like the picture. Comfortable, light, soft. Match the grid. Delivery fast. Track is monitored. Seller recommend.
All fit, thank you
44 The 43, the photo
Perfetto