Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Nice glasses, colors are very beautiful. Glasses are very dark, glasses fit well. I'm definitely going to order more for the summer.
they are actually polarized yes
Norms of eyepieces. exactly yak in pictures.
The sunglasses are just as described, they fit perfect and protect from the sun. But it took four months for them to arrive.
Packaging beyond praise! Air bubble plus pimp. Light, as described. Did not go long, I recommend it definitely!
Great glasses, packed well. Order sent quickly.
The glasses are well packed, I will give my girlfriend a good fit.
Supper
The coffee tinted glasses with blue flowers are really beautiful and take all the glitters off the road. I'll ask them again in the other tone.
Well weak and the lens is not so good. Looks like plastic. But for the price .. OK
I love these glasses, 2nd time I buy the same ones. I was lucky to find them
Execlent product, not enough to take a proper picture, but I can verify that the products are very good
Just beautiful night Horn looks super clear
I liked them a lot, the first photo is how they come well wrapped and in an inflated bag, a cool at first are hard to open, it looks all clear that was what I liked and to entertain it looks good
I love them the second time I ask for them .. I lost the first ones .. I arrived well .. Very well wrapped and protected .. I recommend
The sunglasses are as described. Nice model. It has not indicated what protection for the Sun he gives.
Good glasses, plastic. Beautiful design. Shipping 1,5 months to Israel during the war. Only one problem, the glass was broken, I'm upset, I can't wear it
Great for the price! Shipped in great time
Light, interesting. The arms bend tight. Generally not bad, thank you!
Nice design, fast delivery, the filters on the lenses tho are not very healthy, need to be changed
Looks like the picture
As the described arrived in a week everything OK
Good, but not great. Do not sit very well. The product is perfectly packed
My product has reached my hand without any problems. I hope I can use it without any problems.
Pretty. Arrived quickly. The color is rather Brown