Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Arrived in 10 days. Baseball caps were neatly folded and, what surprised me, arrived in an inflated bag. When opened and laid out, it turned out that they did not even crumpled) great respect to the store)) I recommend!)
consistent with the description everything is fine cap in good condition
Excellent!!!...just what I ordered thank you very much✌
Light Cap!, I like it very much!, the size of the head is 58-60, the package is 5 +)))
Very nice cap, nothing to say!!! Very happy with the product and the store. Everything went well!!! Bravo.
Cool a little worn came
Item as described, nice price and fast shipment. Recommended store!
I liked it is beautiful
Thank you very well.
The product is great. Looks like a brand. Packed very well-no understanding. This store always sends the goods carefully. I advise you to buy from him, the prices are great, always discounts.
The cap is cool but unlucky. Already lost 3 such.
Product according to the description. This cap is robust and very well embroidery. Arrival in France in less than 3 weeks
Well sewn, looks great. I put 5 * for the product itself. That's just upset that the store did not put the white thing in a separate bag, during the delivery with another cap in one order it got dirty.
In Cotton, from JEM, well-stitched spot, fit with copper buckle, recommend.
parfait
Legkovata, I thought it would be thicker, but still thanks
Excellent cap at a good price. Recommend
Corresponds to the description
It's okay.
Cool cap
Excellent product, I keep using it.
Excellent.
Got to ekb in two weeks. Got it in the post office. Convenient. This is a summer version of this model, because this is the second similar cap, there is something to compare with. The first is much brutal, more dense fabric, but it cost 2 times more. In general, normally, sewn well, smoothly.
ALL OK.
Fast delivery, pretty cap