We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Nice sneakers, are very nice. Lightweight. Sole very pliable.
Makes up one Collier and sent brightly
I recommend beautiful shoes
Very good tennis
They are too small but it was my mistake ,, I ordered the wrong size
The shoes are very light, pleasant, they wear well and they look great on the leg. However, I suggest you order a number larger than you wear because they may be slightly too small. The package arrived before the expected time. They're a little delicate but comfortable. How much they'll last, I don't know. Sail happy with the purchase.
Comfortable and beautiful
Came quickly and fits exactly
Fall smaller from Liber half size order more
Recommended, good product, arrived super good and earlier than expected
As described.❤️❤️❤️
Very luxurious.
lindo
Due to normal viglyad, yakshchi not to be crushed (Bagato to wash the thread), rosmir 44 on the leg 26,5 the yakraz, at 27 squeeze. Discount fee for 280 UAH,
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Conforming to the description, comfortable et agriable a porter
OK polecam
Not bad sneakers for your money, the sole is soft, bend well, the size is the same.
nice sneakers! comfortable! Great price!
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