Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Can buy without fear Super recommend
The jacket is good, I liked it, though the size is not right. Gave it to his nephew, he really liked it. Thank you!
For the daughter of Garna yakisty
It's super, thank you!
The goods fit my size and color. (185cm/85kg,size XXXL). Delivery in advance (thanks for delivery service).. Everything is fine.
The goods fit my size and color. (185cm/85kg,size XXXL). Delivery in advance (thanks for delivery service).. Everything is fine.
Cool clothing for every day. The color is pleasant, the size grid completely coincides with the description. The store good sent everything quickly on the day of the order. Focused on the size grid of the seller and ordered the size m. Everything came perfectly. Recommend.
Good store and fast delivery
Very nice coat as in the picture but a little tight came within two weeks my husband is very happy with it thank you… you have wonderful and excellent goods I ask a lot of clothes and purposes but the rest of the clothes and stuff get me fast.
The package arrived fast in PeruMany thanks store
Good presentation
I love the product, as described, very satisfied
Great clothing for rain and wind, nicely stitched, fits well, I like it, bought another one for my cousin. If it is cold out, wear a thick sweater underneath and it works well. Ideal if your job requires moving around and physical work. If I had to suggest any improvements to it, I'd say may be use a bit thicker cloth to give it more strength and durability. I'd highly recommend it.
I received my product Thank you very much
Very good product
I liked the design, and warm excellent product
The jacket is very good for the price, only I am very small, we latinos occupy 2 sizes larger, the normal one we use.
183/ 80 XXXL in the back. Length, sleeves OK. In a tight breadth.
I really love it I really like it it's very nice and Very good product You will receive the item whatever you see in the picture exactly the same Received the baby is really good, very cost-effective
Arrived ahead of schedule.Neatly and securely packaged. Item is as described. Size is good, I tried it on for my son. Very comfortable and warm. Excellent fabric and well made. I think I may purchase another for myself... lol Thanks you soo much Seller!!!
Came quickly, somewhere in 2 weeks. The size exactly approached my parameters, thanks to the store, they are Beautiful than in the photo. I recommend everyone to buy
I recommend a good coat