Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
It was just received. It looks like 42. I may have made a mistake instead of 44.
The truth is they are good flip-flops I am 27 and a half in mexico grab option 24 if I remember correctly and they were a loose but good poooco, they are light and the sole bends like it's gum and that's very good. They are very light and look durable
Everything is like in the description. Lightweight and comfortable shoes, delivery on time.
Not very strong plastic for feet
I have perfect fit, very good fit. I recommend seller and store
nice shoes looks like the pic all the way lets see how long they last
Beautiful and has good comfort, I just found the material very fragile, when I go to wear I already hear several clicks as if it were breaking up.
What I expected for the price
Lovely
Sneaker beyond beauty, very comfortable, stylish.
It is very beautiful my son loves many thanks to the seller
Excellent, is what I need
great shoes, light and comfortable
Well received remains to be seen its lifespan. The rest all perfect. Thank you seller
its ok
Light sommer shoes. They fit well on the foot. The sole is soft and flexibile. I will replace insole so dont feel every unevennes when I walk.
Light, mow, tylki rosmir not a match. ordering 43, arrived 43, ale Maly
Good
Very comfortable sneakers
I think for the price they are fine, to the touch it seems like suede, very simple .. Thank you seller
Feels more or less.
For the price is very good product I use it on the beach
This is not leather. But it is light and good. I decided to put 4 stars because the bottom part is made of plastic too
Good product, but it is not leather. 40br I bought 24 but it could be 43 would be better.
Very comfortable the material is thin but very soft the design just like the photos I highly recommend