Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I followed the list of sizes as I usually do with the brand but this time I stay something big, one size less would have been ideal
To recommend for the price. The material makes a very good impression. The neck size and therefore the collar could be smaller.
The product is great, but I wear size 50 and what I bought is very large, I should have taken L.
The order came quickly. Well packed. The sweater is super, the fabric is very pleasant for the body, elastic, delicate. I recommend it.
The order arrived three days earlier, the size is fine, I recommend the seller
It is sewn. Rozmyrna Sitka vidpovidav snosti
Beautiful shirt! Adequately thick but not too thick. Warm and pleasant against the skin. Perfect for an autumn/winter day when it's not too cold or rainy! The size fits well too. Highly recommended!
accurate
Delivered very quickly. 2XL size corresponds to 56 Russian. The material on the outside is quite dense (92% polyester, 8% spandex), inside with a small pile, but not fleece. Sewn well.
Great sweatshirt. All super. Height 196 115 weight. My size is 56. Took 2XL. Sat down perfectly. I advise.
good!
Fits good
It's my size (1,90, 78 kg) but the sleeve is a bit short and the body a little baggy. The garment looks good.
CN XXL perfect for 190cm 86kg, thank you
It went very long but the goods are super
SUPER
Excellent. But you need to see what will happen after washing.
Nice sweater! Sewed neatly. As the second layer on the bike in early spring-late autumn will be wonderful. Size XL perfectly approached the height of 175, chest 114 waist 99. Weight 82
넉넉하고 품질도 좋아요. good
Very good! I will reorder this!
Thanks!
Excellent
Perfect fit for me, medium US, 85kg and 170cm, perfect sleeve length. Very pleased.
Very nice clothes, well cut and arrived well packaged. Fast delivery I recommend this store.
Long. Otherwise choose the size grid.