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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I wear Russian size 52, height 182, weight 85-86 kg, waist 96 cm. Size took 36, to be freer for the winter, it was possible to dress under the bottom of the tights. The pants turned out to be what they wanted. 34 size would be tight. The length will have to cut a little, though you can like someone more authentic, or at the bottom there are garters, you can pull and make scarves-I do not like it it it The waist of these pants is low. The store is good, quickly sent, delivery even earlier than planned. In principle, normal pants. I threw it into the washing, I'll see how much they will sit down, then I'll cut the length.
The order was received early. The size of the table came up perfectly.
Pants are gorgeous, I order a third husband in different colors. For the orientation-32 size at 184 height, 50 size is excellent. The man is very slender.
The order came during. Pants are cool, made well.
Correct delivery. It's thick and warm winter pants. I will see this winter if it is up to my hope. To take at least one size above because with the fodder, it tightens A lot. I recommend it.
Norms
The goods were delivered within a month, the store specified my parameters before sending, for my height weight 180/80 size just, the place is enough for Thermo underwear in severe frosts. The size table corresponds.
good fast deal
Goods store recommend! Thank you very much! Five Stars!