Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Oculars! Duzhe Tsupki, Mich. Came to the local Cilindri, to the sets of the michecki and ganchirka. I recommend it!
Came to Germany in 10 days, the glasses are cool), came in a fabric cover, a cloth set for wiping. Whole and невредимые
Good glasses, lenses without scratches. Single, very flimsy parts on the bridge of the nose
From the first look the product is good but we will judge once and for all after the experience and will be added another comment related to the description of the experience
I arrived well packed and without damage I recommend it!!!! Are beautiful
The product came home, very good security system. Very cute glasses
looks good and expensive
That's what it says, I waited longer, but I think it's okay with the price. It arrived 2 weeks earlier than expected, packed properly, but that is a lens duckling is failed.
I like it a lot, it came fast, it comes with a little bag for you to keep and a little swallow.
Fast delivery. The product was sent in a well-protected package and is just as good as in the image
Looks good, delivered 2-3 weeks, a bit smaller than the stated size but i can still wear it, overall it's alright, i might order another one
My shade safely received. Many thanks for the quick dispatch and the fit is perfect.
I'm done with okulari, I'm done with the reception. The frame is thin, I get it, the season is twisted. Before the eyepiece, it's cholol and servetka.
Very chic glasses, thanks by the store, I recommend to everyone
The glasses themselves are good, not fast and not flimsy. But I did not fit unfortunately.
Received right, well packed and arrived in perfect condition. Super beautiful and stylish.
Thank you for the quick delivery. I love the frame.
I did not understand yet, it goes to me or not, but they themselves look cool) and exactly look more expensive
They are very nice the package comes very safe and brings a cover to keep them
They are sincerely beautiful
Sunglass is very light weight and fits properly. Product is accurate and is as shown in description. Used it outdoor for a few days now and found it to be effective against sunlight.
Really nice, these are darker than I hoped & fit very comfortably. Better than my more expensive shades, I'm am well happy.
The glasses came in perfect condition with no issues, it was all very well wrapped too in dense bubblewrap! Fit perfectly and feels very stylish.
The glasses came whole, the package is healthy, nothing will break off! Sorry for the face not very approached
Arrived ahead of schedule, I recommend.