Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
looks great, well made.
All in all, I'm satisfied. The harness length adjustment range is a little shorter, so make sure to order your size.
Excellent harness fully corresponds to all positive reviews and descriptions.
Gut
Everything was just fine
Everything came as stated, with the size guessed, even for growth there is still room
Super vendeur
The description is exactly the product, I bought it for my prick thought k was small. Thank goodness it goes, others d mis.
They minted the goods. All the hood, our rosmir
Too big for a hod
Very good attention from the store highly recommended product looks quite hard and solid seams
Looks good but ern XL for a Labrador/alaskan malamute is despite measured anything too widely but have resolved themselves further looks good looking
Very good product and serviceIt came to me a long time earlier than estimated!!!
Super cute contact. Had zero problems with return products and immediately my new product. Top goods.
Piesio is happy
I love the product ! It’s so perfect for my golden retriever. I try a lot of belts but it’s feels so secure and not so much pushing belt at all. It’s little bit pricey. I pay almost $45 USD but I feel it’s worthy. I would definitely recommend. Seller is so friendly and a lot helpful.
As expected. The size is a little big but it is because my dog is small.
Super I'm satisfied
Super cute contact. Unfortunately I have apparently presumptuous. Return absolutely smoothly. Direct other size ordered.
I have a 10-month-old TTB and buy an L and harness and adjust it to your minimum. But I look perfect... it's just in its growth phase. I like how it is. The fly of the harness contrasts with its skin.
Top
ok
Arrived faster than I thought, product seems to be resistant, I recommend it!
It got big on my dog, it will not be possible to use, watch out for the measurements, especially the neck, since the transport guide is very resistant, the all material itself, is tough and beautiful, need to have a dogBig because the equipment is heavy
Very good and very reinforced.