Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
To the store there are no questions, all as in the description, thank you! Missed a little with the size. with the seller did not communicate.
Gorgeous shoes, comfortable soft, really leather. Size in size. Very satisfied, delivery is fast. Thank you store.
I like it very much, I received it in a general package... Well packed and color charm
Thank you for the goods, the description is accurate and matches the size of 37 240mm
By size
Very cool!
M 'Yaki, зручis, goods are pre-war, rosemirna city спі
Delivery 3 weeks in the collection package. My wife is delighted. Says, very comfortable. As a result, I got on the money: I immediately said to order the second pair. I'll have to take it. Took 6 size for 37 size. They sat down for sure. Natural leather, ergonomic insole. Thank you.
Very cool!!! Everything is super, I did not even expect it. Soft, comfortable. My size coincided exactly in the exact way, I have a Russian size of 41,5.
Came a little different model, but the size coincided. I ordered 9 size for Russian 38.5. The store gave compensation for the replacement. The seller you are super!!!
Excellent tapulas, for the summer itself, I take them for 3 years, everything is super
Natural leather, comfortable, soft. They are worn on any fullness. On the insole small size.
Everything is good, it came very quickly.
I order not for the first time, very satisfied. Soft leather, comfortable leg, non-slip sole. Ideally sit on my classic 37. At the same time, the foot is rather wide
The shoes arrived very quickly and were exactly as described and very comfortable. The colour was identical to their pictures. The communication with the store was really good! I will order more from this store over time. Thank you very much! :)
Thank you, everything is super.
Correspond to the description and photo, super. I'm happy, if you need it, I'll order more. I recommend the store.
Big size .... a 41 corresponds to a 43...
It was possible to size Less, the skin, stretch, and so soft, I order the second time!
Comfortable, soft, full foot
Excellent moccasins!
Match the description.
Perfect, as always
Size on my 26,5 cm and wide very foot just where bone pressure sensitive, but after a couple of stretch. This 4 pair of мокас ability. Love! For my problem feet salvation just! I recommend and store and goods!
VERY VERY GOOD