Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Trysho (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trysho.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
great shoes! love them!
Moccasins really genuine leather, fits well on foot. Foot breathe in a shoe. Very comfortable foot, walking is also convenient.
On my 39 ordered 41, what you need. If you take the size smaller finger will rest on. Comfortable, soft. The summer the most.
Light, soft, comfortable.
Ufa for 15 days. Size corresponds to the posted. Grid. Order is not the first time. For summer-standards.
Is not the first time. Every year except color. The store необщалас s.
Bought the same with other store, neatly stitched, and these outer joints do not look. The 38 Russian even free. There is little smell, hope to erode. In general, happy, took an elderly man, is what we need-comfortable, no pressure, non-slip sole
All good thank you
All match description would take a 25,5 cm-26 size 42, perfect, before order took days try, very much and re-ordered two pairs immediately other colors, lightweight and comfortable for work) Thank you, that so quickly sent!!! color match
Very comfortable soft, like slippers
Soft, comfortable sneaker. Sorted by size table to guess. A 40-41 took 26,5 cm, 43 size. Suitable for different lifting, drawstring can adjust the width.
A second pair of. Perfect!
Long shipping, satisfied with
Recommend. Very light and comfortable.
Excellent Lofer
Moccasins came as the description on my 38 took 8 size soft comfortable not say that just wow! The work will run.
Very soft and comfortable, buy second pair for my mother. Delivery fast, monitored. Thanks to the store.
Moccasin excellent for the second time, very comfortable full-foot, delivery early
Cool sneaker, order more than once. The foot 26,5 CM 11 size tugovato, but you can walk, stretch the skin
nyce look i like it
Got in the postal machine moccasins, this is my second pair, last year took from this store the same white, was very satisfied, soft and comfortable, as they say and the world is not on a wide leg 25,5 cm took 9 size, at first the finger slightly rests, but then they get dressed, and if you take more on the size will be very. freely, so take the size in size, I recommend to buy, thanks to the seller and manufacturers!!!
The shoes are very soft and comfortable. Leather. Unfortunately, the color is uneven, there are spots. Disappointment.
Super
Very soft and comfortable!!!
Wear Russian 41, ordered Chinese 43, great, had 42, not critical, put the insole, the store did not communicate, the track